Orders once placed cannot be cancelled.
- We do not accept any returns, refunds or exchanges for clothing in case of size or color changes. However, if the material of the item is defected/torn you may return any or all items in their original condition and packaging for a refund within 6 working days from delivery, subject to the following conditions:’
- You must return the goods to us by a registered/recorded delivery service (which requires a signature by the recipient) with suitable carriage insurance to our address mentioned on website. Return shipping charges has to be bourne by the customer. • We cannot accept damaged or lost returns, and reserve the right to refuse your return if you do not send it by registered/recorded mail.
- You must inform us before return any product in 2 days of receiving the product at infolucknowiada@gmail.com Or call 7011359706 otherwise we do not give any refund .
- if you are returning your goods because they were damaged in transit, or because the wrong products were delivered, or because the products delivered were materially different from what was described on the website when you purchased the products, then you shall be entitled to a refund of the full product price(s) of the returned product(s) and a refund of the full price of the original delivery charge. Subject to your compliance with the Returns section above, in all other circumstances you will be entitled to a refund of the full product price(s) of the returned product(s) minus the transaction fee we incurred when processing your online payment only. The original delivery charge will not be refunded. In no circumstances will you be refunded your cost of delivering the returned goods to us. Please note, if we reasonably believe the returned goods have been used you will not be entitled to a refund. You will be responsible for arranging for the delivery of your returned goods back to yourself within 25 days of our receipt of your returned goods. Your refund will be applied to the credit/debit card/ NEFT used to make the transaction within 4 days of our acceptance of your returned goods.
- You must return the goods unused.
- If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the packageand return the package to the delivery person. Email us at infolucknowiada@gmail.com mentioning your Order ID.since we do proper quality check of all our items before dispatch the possibility of
receiving a defective item is ruled out.